At Flowers Forest Hill, our goal is to make flowers accessible to all members of our diverse community. We believe that every customer in Forest Hill should be able to order Flowers Forest Hill online without obstacles. To fulfil this commitment, we prioritise accessibility throughout the design and development of our website, enabling everyone—including people with disabilities—to fully enjoy our online services.
To deliver an accessible experience, our website is developed and maintained in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. These internationally recognised standards establish best practices for ensuring that digital content is perceivable, operable, understandable, and robust for users with disabilities. Our continual efforts toward compliance include regular reviews and updates, ensuring our online flower ordering system remains accessible to new and existing customers.
Understanding the essential role that assistive technologies play in online shopping, we ensure our website works seamlessly with popular screen readers. The site is coded with clear semantic structures, descriptive alt-text for all images (including flower arrangements, bouquets, and banners), and accessible forms, allowing users who rely on screen readers to easily browse, select, and order Flowers Forest Hill. Navigation is clear and predictable, helping all users move from page to page with confidence.
Our online platform incorporates high contrast colours and carefully selected font sizes to support users with visual impairments or low vision. Text stands out against backgrounds, and interactive elements such as buttons and links are distinguishable. We avoid using colour as the only means of conveying information, and we make sure that all essential instructions and content remain accessible regardless of adjustments for contrast or zoom. This thoughtful design approach enables every Forest Hill customer to enjoy a welcoming online shopping environment.
If you experience any difficulty accessing our website or have suggestions for improvement, we encourage you to reach out to us. Flowers Forest Hill is committed to ongoing dialogue with our community, striving to remove any barriers that may arise. While we continually work to improve our accessible Flowers Forest Hill experience, your direct feedback is invaluable in helping us achieve our goals.
Accessibility is an ongoing journey. We regularly assess our digital flower ordering platform to identify and address potential challenges that may affect the browsing or checkout experience. By staying up-to-date with evolving best practices and input from our customers, Flowers Forest Hill remains a leader in providing accessible online flower ordering in Forest Hill. We welcome all members of the community and strive to ensure our services are within everyone’s reach.
Ordering flowers online should be simple for all, and at Flowers Forest Hill we are dedicated to making this a reality. Accessibility ensures that every Forest Hill customer—regardless of ability—can discover, select, and enjoy our beautiful arrangements with ease. Thank you for choosing us as your trusted florist and for supporting our commitment to digital inclusion.
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